Specialist, Contact Center, Scheduler-2

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title & Summary

Specialist, Contact Center, Scheduler-2

Overview: The Contact Center team is seeking an Associate Specialist fluent in Mandarin to support and enhance our customer experience strategy through continuous innovation and effective problem-solving. The ideal candidate is passionate about the end‑to‑end customer journey, highly motivated, intellectually curious, analytical, and brings an entrepreneurial mindset. This role requires strong professional commun...