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Specialist, Customer Care

xpo

North Richland Hills, Texas, United States Full-time April 01, 2026
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Opportunity Description

What you’ll need to succeed as a Customer Care Specialist at XPO

Minimum qualifications:

  • 1 year of related work experience

  • Experience with Microsoft Office (Outlook, Word, PowerPoint and Excel), and other business-related applications
  • Preferred qualifications:

  • High school diploma or equivalent work or military experience

  • 3 years of customer service experience

  • 1 year of transportation industry experience

  • Available to work a variety of shifts

  • Familiar with CRM technology (e.g. Salesforce.com)

  • Able to identify and help implement continuous improvement solutions

  • Able to understand instructions and pre-established guidelines to perform required tasks
  • About the Customer Care Specialist job


    Pay, benefits and more:

  • Competitive compensation package

  • Full health insurance benefits available on day one

  • Life and disab...
  • Full-time Information and Record Clerks

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