Specialist, People Services (AMER/LATAM)

## Job DescriptionZendesk is a global leader in customer experience, and our People Services team is no different. We are currently scaling our Manila operations to provide world-class support for our North American and Latin American regions. We aren't looking for someone to just input data; we need a Total Rewards expert who can navigate the complexities of U.S. Open Enrollment and LATAM statutory benefits with ease. If you are ready to be the face of the employee experience in a high-growth, AI-first environment, this is your next career move.The ideal candidate is a disciplined HR professional with a double-check mindset. You possess a deep understanding of AMER/LATAM payroll and benefit landscapes and are comfortable working in a fast-paced Shared Services environment. You are a critical thinker who doesn't wait for instructions but actively looks for ways to harmonize processes and solve systemic issues before they impact the employee.### What you’ll be doing* **Empathetic Suppor...