Opportunity Description
The occupant will be accountable for orchestrating the delivery of service platform initiatives and establishing business intelligence as a core operational discipline and focus on maximizing business value, not just project completion, by leveraging data to drive strategic decisions and continuous service improvement.
Specialist: Platform Delivery & Business Intelligence
Key Deliverables / Primary Functions
- Lead the coordination and prioritization of a portfolio of 30-40 concurrent platform and service improvement initiatives, ensuring alignment with business value and strategic objectives.
- Oversee the WebFOCUS and BMC Helix reporting platforms to deliver actionable service intelligence, executive dashboards, and predictive analytics that inform strategic priorities.
- Safeguard a R7.9 million annual revenue stream by maintaining and enhancing the quality, stability, and capability of critical business intelligence serv...
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