Sr Associate, Customer Solutions (EMEA Shift)

About the Role:

Grade Level (for internal use): 09

S&P Global Energy

The Role: Customer Solutions Senior Associate

Product: Horizons – CapIQ Pro Platform, Direct Data Feeds, & Agentic Support

The Team:

The Global Solutions Team for Horizons energy expansion/transition products is a dynamic, highly motivated, and cohesive group dedicated to delivering exceptional client service. Our team is forward-thinking and collaborative, consistently striving to exceed expectations by leveraging our expertise in Energy services. Colleagues, prospects, and clients recognize and value our commitment, which reinforces the positive contributions of each team member.

Within this structure, the Horizons Solutions Team serves as a global Product Support arm under, forming the core of the SPGI Energy frontline Customer Experience group. As customer advocates, our specialists work closely with product management and commercial teams to enhanc...