Sr. Customer Service Representative

Description We are looking for a detail-oriented Sr. Customer Service Representative to support customer accounts and order-related activities for a manufacturing operation in Canton, Ohio. This Contract position will serve as a key link between customers, internal teams, and sales partners to help ensure accurate order handling, responsive communication, and dependable service. The ideal candidate brings strong customer service experience, the ability to manage multiple priorities, and a proactive approach to maintaining account accuracy and customer satisfaction.

Responsibilities:
• Oversee customer orders from receipt through fulfillment, making updates to purchase orders accurately and maintaining a high standard of data integrity.
• Review customer agreements and related documentation to confirm orders align with applicable contract terms and business requirements.
• Support complex customer accounts by coordinating service needs, assisting sales partners, and he...