Sr. Manager, Business Operations, Workforce Staffing

Own the operational backbone of Amazon's high-volume hiring engine. As Principal Program Manager for Business Operations, you'll serve as the single-threaded operational leader across business operations, process engineering, knowledge management, and financial management for Workforce Staffing (WFS) - the organization responsible for attracting, hiring, and onboarding hundreds of thousands of associates annually across global operations. Reporting to the Transformation leader, you'll influence program managers, tech teams, science partners, and process engineers to ensure WFS runs with discipline, scales with consistency, and improves continuously.

This role demands a leader who thrives in ambiguity - equally comfortable presenting a quarterly business review to VP-level leadership as diving deep into a broken SOP or budget variance. You'll balance frugality with creativity, prioritize root cause over symptom, and demonstrate bias for action while managing calculated risk in ...