Sr. Manager, HCM Configuration & Release Management

Job Description
• Manage end-to-end SuccessFactors configuration and release management processes
 • Partner with Product Owners to translate business requirements into system configurations
 • Build and maintain a release roadmap aligned to business timelines
 • Oversee deployment of system updates, upgrades, and patches — ensuring testing and documentation
 • Develop and enforce a change management process that minimizes disruption to end-users
 • Monitor system performance and proactively identify areas for improvement
 • Lead, grow, and retain a team of product leads and configuration analysts
 • Provide technical mentorship and standardize configuration methodologies across the team
 • Collaborate with Product Owners to prioritize, scope, and plan configuration activities
Serve as the internal SuccessFactors technical expert and escalation point

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