Sr. Manager Operations (Life & Pension Services)

Hi,

HCL Tech is hiring for a

Senior Manager – Operations

role for Chennai location. Please find below job details:

Job Title – Senior Manager, Operations (Life & Pension Services)
Location:

Chennai
Business Unit:

Insurance BPO – Life & Pension Services
Shift:

UK / European Business Hours
Employment Type:

Full‑time (WFO)

Role Overview:

We are seeking a highly experienced

Senior Manager – Operations

to lead large‑scale Life & Pension delivery for our global Insurance BPO business. This senior leadership role requires strong expertise in operational strategy, process optimization, client engagement, and end‑to‑end transition/transformation initiatives. The ideal candidate will excel in managing multi‑tier teams, influencing stakeholders across UK/European markets, and driving sustainable efficiency gains while maintaining world‑class service standards.

Key Respo...