Sr. Specialist Rider Projects

Whats on Your Plate

• Driving best practice at scale: Creating and rolling out SOPs and training materials working hand in hand with our operations lead in each country.
• Work closely with global operations stakeholders to identify and implement cross-regional solutions.
• Evaluate multiple country performance metrics - provide clear and executable recommendations to remove bottlenecks.
• Managing end-to-end operations of the last-mile operations (Rider Lifecycle Experience Safety & Wellbeing. Firefighting streamlining processes for all stakeholders involved i.e. logistics finance legal and C level.
• Ability to manage multiple projects with different stakeholders and strict timelines
• Implement new processes quickly keeping the riders interest at heart
• Use lean six-sigma concepts to minimize waste maximize output and minimize variability to be the business leader with regard to speed and reliability.
• Conduct comp...