Sr. Support Analyst (Firewall)

Technical & Behavioral Competencies Mandatory: • At least 5 years in a Firewall environment is mandatory • Firewall rules implementation • Firewall policy optimization • Incident resolution experience • Palo Alto or Fortinet experience • Experience with Service Now (IT Service Management module) • MS Excel (Automatic reporting: VBA, Python) Specific Qualifications: • Proven experience in Firewall, IPS/IDS, Cloud micro-segmentation • Ability to follow existing projects, incident and change management processes • Ability to translate technical issues into non-technical explanations • Good understanding of risk awareness • Consciousness about the continuity of services • Ability to work in an Agile environment • Ability to learn fast and adopt new technologies / tools • Quick self-starter and autonomous • You have a good team spirit and share your knowledge and experience with other members of the team • Client-oriented • Self-motivated, perseverant and open to gradually undertake additio...