Sr. Support Analyst (Firewall)

Technical & Behavioral Competencies
Mandatory:
• At least 5 years in a Firewall environment is mandatory
• Firewall rules implementation
• Firewall policy optimization
• Incident resolution experience
• Palo Alto or Fortinet experience
• Experience with Service Now (IT Service Management module)
• MS Excel (Automatic reporting: VBA, Python)

Specific Qualifications:
• Proven experience in Firewall, IPS/IDS, Cloud micro-segmentation
• Ability to follow existing projects, incident and change management processes
• Ability to translate technical issues into non-technical explanations
• Good understanding of risk awareness
• Consciousness about the continuity of services
• Ability to work in an Agile environment
• Ability to learn fast and adopt new technologies / tools
• Quick self-starter and autonomous
• You have a good team spirit and share your knowledge and experience with other members
of the team
• Client-oriented
...