Staff ML Research Engineer

The Company

A fast-growing, well-funded AI startup building next-generation conversational AI agents for enterprise customers. Backed by top-tier investors and trusted by leading brands across multiple industries, the company is redefining how businesses deliver customer support at scale.

The Team

You'll join a Research team focused on building the most advanced conversational AI agents in the market - systems that understand context, respond with genuine empathy, and resolve complex issues with precision.

The Role

We're looking for an AI/ML Research Engineer to build AI systems capable of previously impossible tasks or unprecedented performance levels. You'll design and implement state-of-the-art methods for instruction tuning and information retrieval, writing production-quality ML code and shaping the science behind the company's core AI agents.

Responsibilities