Stage Experience Lead - Full Time

Job Overview

Job ID:

Location: ON-Scarborough (0506) – 300 Borough Drive, Scarborough, ON M1P 4P5, Canada

Type: Full Time – Regular

Responsibilities

• Client Experience. Ensure all on‑stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with direct manager to action client‑related issues/feedback through the client service hotline or direct client feedback.
• Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
• Event Management. Support in‑store events as needed ensuring that these events help the store achieve its goals as well as client needs.
• Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for impro...