Strategic Account Manager (Cargo)

Job Description

Guide, lead, and direct the market through effective management of Etihad insource team with the cargo commercial and operational strategy to maximize result for Mediterranean & CIS market. Effective achievement of objectives by setting Objectives for insource team, developing and motivating team to maximize individual and collective performance. You will drive continuous performance management and coaching to improve performance. You will comply with all relevant safety, security, quality, health, and environmental procedures to ensure a healthy and safe work environment.

Accountabilities

• Cooperate with the GHA/Cargo Terminal to supply quality service to customers and comply with the EY
• Use defined tools of KPI and SLA to ensure compliance with EYCC standards and service levels.
• Participate in the budgeting process. Ensure no financial bad debt and full compliance with CASS when applicable.
• Drive imp...