Opportunity Description
Job Description
The Strategic Account Support Specialist will serve as the primary liaison between Dover FS and its strategic accounts.
Responsibilities include:
- Processing and managing equipment orders
- Communicating order status and resolving customer inquiries
- Generating customized quotes and reports
- Handling claims, RMAs, and disputes
- Supporting logistics and e-commerce issues
- Validating equipment order forms and coordinating projects
- Performing root cause analysis using tools like 5 Whys, Ishikawa, and Pareto
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and ex...
The Strategic Account Support Specialist will serve as the primary liaison between Dover FS and its strategic accounts.
Responsibilities include:
- Processing and managing equipment orders
- Communicating order status and resolving customer inquiries
- Generating customized quotes and reports
- Handling claims, RMAs, and disputes
- Supporting logistics and e-commerce issues
- Validating equipment order forms and coordinating projects
- Performing root cause analysis using tools like 5 Whys, Ishikawa, and Pareto
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and ex...
Ready to Apply?
Submit your application for Strategic Account Support Specialist at Insight Global
Apply for this Position