Strategic CSM — PMS & Payments (Hospitality)

Planet Paymet is hiring a Customer Success Manager in Madrid to drive customer satisfaction and retention for its market-leading PMS and payment solutions. You'll be the commercial contact for existing PMS users, leveraging experience to engage customers, prevent churn, and identify upselling opportunities.

The ideal candidate has a hospitality background, fluency in German and English, and strong sales skills. This is a great opportunity to contribute to a rapidly growing product line.