Strategic Service Delivery Leader | Lean IT & Growth

HCL Technologies Limited is looking for a Service Delivery Manager to ensure the profitability and overall success of engagements. The role involves managing service delivery excellence, driving process improvements, and enhancing customer satisfaction.

Key responsibilities include leading process improvement initiatives, mentoring team members, and ensuring alignment with organizational objectives. Ideal candidates should possess strong leadership skills and a solid understanding of service delivery management.

Benefits include personal time off, maternity/paternity benefits, and access to educational resources.