Supervisor: Branch Operations (Insurance)

Supervisor: Branch Operations
Location: Kwa Zulu - Natal
Salary: R22,000 p.m

Our client in the insurance industry is looking for a Branch Operations Supervisor to supervise branch administration and operations.

Responsibilities

• Supervise all client liaison and sales support in the branch offices
• Supervise the service delivery to internal & external clients
• Manage the client service of walk‑in and telephonic enquiries
• Manage compliance and effectiveness of client service levels
• Supervise new business policy administration
• Oversee and manage the efficiency & accuracy of data capturing for the group
• Oversee compliance of quality assurance on all new business processes
• Maintain and monitor new business and returns registers
• Compile and submit weekly client service administration activity reports
• Report to manager on claims progress ...