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Supervisor, Passenger Services

WFS

Fort Worth, Texas, United States Part-Time June 10, 2026
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Opportunity Description

Job Summary

The Passenger Service Supervisor oversees daily passenger operations to ensure efficient, safe, and customer-focused service delivery. The role leads a team of front-line agents, supports airline partners, and resolves escalated issues while maintaining compliance with all regulatory and company standards.

Pay: $19.00 per hour

Responsibilities

  • Supervise passenger service agents during check-in, boarding, baggage handling and arrival processes
  • Ensure compliance with airline procedure, TSA regulations, and safety protocols
  • Provide on-the-spot coaching and support to agents to ensure service standards are met
  • Resolve customer complaints and operational issues in a timely and professional manner 
  • Coordinate with airline representatives, ramp, and other departments to ensure smooth flight operations 
  • Monitor staffing levels and adjust assignments based on flight schedule...
  • Part-Time Supervisors of Transportation and Material Moving Workers

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