Support Analyst

About Groupe SII At Groupe SII , we believe technology should serve people — not the other way around. As a leading international IT and engineering services company, we’re proud to collaborate with some of the most innovative companies across industries. With over 14,000 professionals in 20 countries, we foster a culture that encourages creativity, agility, and shared success. Join us and be part of an organization where your ideas matter, your growth is prioritized, and your expertise drives real-world impact. Direct Responsibilities Release Management Adhere to deployment procedures define by Change Management Board and Team’s guideline Ensure Deployment package adhere to packaging standards Reviewed and validate deployment packages rollback procedures Ensure only the requested deployment packages are deployed. Post deployment support - issues are escalated and communicated to stake holders. Review and troubleshoot deployment issues with Developers/ Analysts if required. Environment...