Support Engineer

Enreach

Nice, Provence-Alpes-Côte d'Azur, France Full-time May 28, 2026

Opportunity Description

The Role

Being point of contact for onboarding partners during onboarding and aftercare period

Providing 1st & 2nd level support to our partners by handling operational questions, claims, enquiries

Answering technical questions, solving technical problems and suggesting appropriate workarounds

Going the extra mile to follow-up with customers, ensuring issues are resolved and customers are satisfied

Assisting new partners with their first deployments

Explaining Delivery processes in-depth to new partners when requested by Onboarding Coordinator

Giving onboarding training to new partners

Maintaining operational relationship with onboarding partners on a regular basis to discover partner tensions

Advocating and voicing partner needs in the entire organization

Monitoring on and advising in Partner Support and Delivery Support performance (internally focused) fo...

Full-time Engineers

Submit your application for Support Engineer at Enreach

Location Nice, Provence-Alpes-Côte d'Azur

Country France

Type Full-time

Category Engineers

Posted May 28, 2026

Deadline July 07, 2026