Swedish Customer Support Representative Barcelona, Spain

Swedish Customer Support Representative Barcelona, Spain
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Join our vibrant and supportive team in Barcelona! As a
Customer Support Representative, you'll be the go‑to person for helping customers resolve issues, provide excellent service, and ensure a smooth experience for all.
Position
Customer Support Representative
Location
Barcelona, Spain (On‑site)
Employment Type
Full‑time
Key Responsibilities
Respond to customer inquiries via phone, email, or chat, delivering quick and efficient resolutions
Maintain up‑to‑date knowledge of products and services to assist customers accurately
Escalate any complex issues to the senior team, ensuring high‑quality service
Record interactions in the system and meet the agreed service level agreements (SLA)
Collaborate with your team on special...