System Engineering Manager, Perfect Order Experience

Description
Perfect Order Experience (POE) Team is looking for a passionate, results-oriented, operationally focused engineering System Engineering manager to support the fast evolving and expanding Seller Compliance space. The role encompasses managing a support engineering team that is providing support for multiple products and platforms, engineering development support (root cause analysis, code fixes), Customer support self-service (Tools development) and business decision making support (data mining, report generation, scripting). The Support Engineering team comprises of world class engineers with technical skills blending systems and software engineering.

We are looking for a technical manager with experience managing System engineering support team or equivalent and a track record of driving projects to improve software development/business/customer service support-related processes and the technical support experience. A successful candidate will be an experienced...