Systems Engineer (Macquarie Park, NSW)

IGT is the world leader in design, development and manufacture of gaming and lottery products and systems. IGT Australia is a dominant force in Australia and New Zealand, and we provide a range of gaming and lottery products, systems, and services. 

Reporting to the Senior Manager - Systems Support APAC, the Systems Engineer is responsible for providing systems support to our customers across the Asia Pacific Region. You will join our talented team in troubleshooting a wide range of reported incidents and service requests to ensure the availability of their systems. Acting as one of the technical escalation point of contacts, you will have the opportunity to also assist in delivery, support and maintenance of various system projects and be exposed to new innovative technologies. 

Roles and Responsibilities:

• Day to day resolution of technical support tickets and requests for IGT's core products and services
• Applying service release...