Systems Engineer (Shift Ops) - Enterprise Service Operations

About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Systems Engineer (ShiftOps) in Enterprise Service Operations (ESO), you will play a key role in monitoring all the applications systems and tasks and supervise the shift assigned to the operator through tools and provide first level support in case of any issues and proactively monitor the applications and systems to avoid critical impacts to the production. You will also escalate unresolved issues to respective support groups and ensure timely resolution.

Enterprise Service Operations (ESO) oversees the delivery of consistent, protected and reliable bank services, including visibility of the health, flow and stability of the bank’s critical operations and services, 24/7. Our core purpose is t...