TCM Wellness Consultant

RoyalWay TCM is looking for a responsible, well-presented and service-oriented Front Desk Consultant / TCM Wellness Consultant to join our team.

• Welcome customers and provide professional front desk service
• Manage customer appointments, bookings and daily follow-ups
• Understand customers’ wellness needs and recommend suitable TCM wellness treatments
• Introduce treatment packages, membership plans and promotional offers
• Assist with sales consultation, customer relationship management and after-sales service
• Handle payment collection, customer records and basic administrative duties
• Maintain a clean, professional and welcoming reception environment
• Coordinate with therapists and the management team to ensure smooth daily operations
• Support the team in achieving monthly service and sales targets

• Experience in customer se...