Team Lead for Custom Framing Projects

Transform customer visions into reality as the Team Lead for Custom Framing Projects at Michaels in Toronto/Downsview, ON. Drive sales while ensuring quality and customer connection.
This position is ideal for individuals passionate about art and framing. You will lead a team to create exceptional custom framing solutions and build strong customer relationships. You will assist in managing store operations, ensuring adherence to company SOPs, and contribute to staff development through effective coaching.
Key Responsibilities:
• Direct team efforts in creating personalized framing solutions
• Maintain store compliance with company standards
• Lead the execution of shrink and safety programs
• Help onboard and mentor new team members
• Collaborate on Omni channel customer service
Requirements:
• Familiarity with basic computer functions
• Experience in custom framing is preferred
• Strong retail management skills
• Ability to lift and handle heavy mat...