Team Lead, Operations - Middle Mile

Position- TRC Manager Location- Sector 5, Manesar Experience- 7+ Years Working Days- 6 Role Summary: Team Lead – Laptop/Desktop Repair is responsible for managing a team of technicians, ensuring timely and high-quality repair and refurbishment of laptops and desktops. The role includes troubleshooting hardware and board-level issues, overseeing parts replacement, maintaining repair quality, managing spare parts, and ensuring proper workflow, reporting, and team performance. Key Responsibilities-: 1. Team Leadership & Operations Management Lead, supervise, and support technicians engaged in laptop/desktop diagnosis, repair, testing, and refurbishment. Allocate tasks, manage daily workflow, and ensure timely completion of repairs. Train and mentor technicians on troubleshooting methods, board-level repair techniques, and test procedures. Monitor team discipline, attendance, and performance. 2. Repair & Technical Responsibilities Perform advanced diagnosis of laptops and desktops includin...