Team Leader: Customer Success & Operations Coach

A leading service provider in Iloilo City is seeking a Team Leader to manage day-to-day operations of customer programs. Responsibilities include coaching agents, ensuring training on updates, managing performance indicators, and preparing reports. The ideal candidate has 1-2 years of experience in customer support, proven team management skills, and the ability to handle confidential information. This role offers the opportunity to lead a team and contribute to performance-based incentive programs.
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