Team Leader - CX, Sales & Retention

MCI, a tech-enabled business services company in San Fernando, Philippines, seeks a Team Leader to lead a customer care team, enhance customer experiences, and drive sales growth. The ideal candidate will have proven leadership experience in a customer service environment and possess excellent communication skills. The position offers HMO coverage, career growth, and bonuses. Responsibilities include monitoring performance, coaching team members, and implementing strategies for customer satisfaction.
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