Team Manager, Customer Support Leader & Coach

ibex is seeking a Team Manager in the Philippines to manage and motivate a team of technical support agents. This role involves achieving key performance metrics, coaching staff for skill development, and ensuring high customer service standards. Ideal candidates have at least one year of supervisory experience and strong leadership, communication, and analytical skills. The position calls for a proactive approach to problem-solving and the ability to work under pressure. Join ibex to lead a dynamic team focused on excellence.
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