Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Manage team performance and take complete accountability of delivering agreed SLAsLead & motivate the team through regular performance review and rewards & recognitionLead initiatives to improve service standards thus directly impacting the outcome for end customerEnsure reasonable level of awareness / knowledge about all the regulatory changes across your teamTo demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks within the business area. Whilst ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.Manage team performance through effective queue management on Salesforce and other applicationsBe accountable for ...