Tech Backoffice Helpdesk Specialist — English Support

Cognizant is hiring for the role of PE-CX-Backoffice Helpdesk in Guadalajara, focusing on providing exceptional support for a global high technology client. The successful candidate will manage English-speaking interactions, document case outcomes, and collaborate effectively with internal teams.

This position requires 3 to 5 years of customer support experience, strong communication skills, and a readiness to work in rotational shifts. Candidates should have experience in high technology sectors and familiarity with ticketing tools.