Tech Support Analyst II – Windows, Android & iOS

AutoZone de México is seeking a Technical Support level 2 agent in Chihuahua to provide quality customer service and technical support via phone and email. This role involves troubleshooting issues, providing training, and documenting processes to ensure effective resolutions.

Candidates should have a high school diploma, 1-2 years of experience in customer service or technical support, and proficiency in Windows, Android, and iOS. Bilingual proficiency in English and Spanish is required.