Tech Support Call Center Supervisor — Lead & Coach

Asurion in Cebu City is hiring a Supervisor, Call Center Operations, responsible for leading tech support teams to provide exceptional customer service and meet sales goals. The role includes coaching Representatives, analyzing performance metrics, and ensuring quality standards.

The ideal candidate will have a Bachelor's degree and at least one year of management experience in a call center environment. Strong interpersonal skills and the ability to motivate sales are essential. A flexible schedule is required, including evenings and weekends.