Opportunity Description
Tech Support Engineer – Manchester Office Based
Do you want to join a team of outstanding and dedicated individuals within one the most dynamic and forward-thinking companies in the security and lone worker industry?
If your skills, ambition, and ethos match our values below – call us.
Role
Provides remote technical support to customers and internal engineering teams, troubleshooting network, hardware, and connectivity issues to first- and second-line resolution. Acts as a key point of contact for incoming support tickets, working to defined SLAs and escalating to senior engineers where required. In addition to remote support duties, the role is responsible for hardware pre-build and configuration work in our workshop — staging, imaging, and testing customer devices and networking equipment prior to deployment.
About Us
Reliance High-Tech / Reliance Protect is the UK’s largest independent integrator/installer of security solut...
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