Tech Support Specialist, Tier 1 — Talent Community (Future Opportunities)

Overview

Great Tier 1 Support Specialists are hard to find - we'd rather know you before we need you.

This is an evergreen posting, meaning there is no immediate opening, but we're proactively building our pipeline of Tier 1 Technical Support talent for future growth. If you're a patient, resourceful, and customer-obsessed problem-solver who thrives on the front line of the support experience, we want to connect now.

By applying, you'll be added to our talent community and considered as Tier 1 Tech Support Specialist roles open. We'll reach out when there's a match, and we move fast when we do.

Role Summary

The Tech Support Specialist will provide technical support to Meal Ticket global customers of all sizes through the various support channels that entail: phone support, chat support, and email.

What you will do

• Maintain an extensive working knowledge of the designated product suite.
• Reply to email/chats and p...