Technical Account Manager

We now have a great opportunity for a technical sales professional to join the team as our new Technical Account Manager. Reporting into the Managed Services Lead, you’ll act as a face to our business and a trusted advisor to a portfolio of customers in the Education and Business sectors - helping them maximise value from our solutions, and service offering, align technology to their strategic goals, and drive adoption and satisfaction. You’ll work closely with both our internal teams and customers to ensure a seamless, high-quality experience across the entire customer lifecycle. 

Quick snapshot of the role:  

• Manage day-to-day customer relationships across allocated customer base, while growing a portfolio of existing accounts, ensuring high levels of satisfaction and retention. 
• Identify and support new business opportunities within the education sector, includ...