Technical Account Manager

Description

The Mine Platform Customer Enablement Specialist is a product-focused leader responsible for driving successful customer adoption, deployment, and optimization of the Mine Platform across global mining operations. This role combines product management, technical expertise, and customer engagement to ensure secure, scalable, and high-performing implementations. The ideal candidate brings strong expertise in networking, cybersecurity, Kubernetes-based platforms, and secure operational environments. This role requires close collaboration with engineering, cybersecurity, operations, sales, and customer stakeholders. Travel to customer sites and regional offices is required. Major Responsibilities/Essential Functions (The purpose of this section is to define high priority/high frequency work that needs to be performed in the role, not provide an exhaustive list of all tasks the employee may perform.) Product & Strategy • Act as the product-facing lead for customer enable...