Technical Account Manager/Principal Architect

Purpose of Job:

The Principal Architect Service offered by Black Box is a comprehensive support and consulting package designed to assist customers with their diverse range of technologies and IT solutions.

Black Box designates a primary Principal Architect to the customer for the duration of the service agreement. The Principal Architect serves as the primary technical expert and consultant for the customer, providing guidance and solutions for operational issues related to various technologies and IT solutions.

Principal Architect Service is a comprehensive support and consulting offer aimed at ensuring the customer's entire technology ecosystem operates efficiently, aligns with business goals, and benefits from expert guidance in areas such as security, compliance, strategic planning, and technology upgrades across all technology domains. The Principal Architect serves as a primary technical partner throughout the service agreement.

Primary Roles ...