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Technical Advertiser Solutions Analyst

Accenture

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full time May 31, 2026
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Opportunity Description

Job Description

  • Manage customer interactions to increase customer satisfaction and improve service quality, specifically for technical integrations on the advertisers webpages and platforms.
  • Provide technical onboarding solutions according to the Service Level Agreements and the quality and quantitative standards set by ensuring that the advertisers questions and issues are resolved.
  • Provide pre and post-sales support for all self-service products, primarily supporting integration of eCommerce tracking capabilities on customer web and app platforms.
  • Conduct call and email support for companies that advertise on the platform regarding technical issues such as troubleshooting general Pixel implementation, conducting Pixel verifications and onboarding new advertisers onto client’s measurement solutions.
  • Appropriately escalate issues which cannot be directly resolved, or require Product intervention.
  • Perform proactive and rea...
    • Full time Computer Occupations

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    Opportunity Details

    Location Kuala Lumpur, Federal Territory of Kuala Lumpur
    Country Malaysia
    Type Full time
    Category Computer Occupations
    Posted May 31, 2026
    Deadline July 10, 2026

    About Accenture

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    Accenture

    Kuala Lumpur, Malaysia

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