Technical Advisor

Technical Advisor

Belper, United Kingdom

39.5 hours per week

Our client is looking for a Technical Advisor to join their Service Technical department in Belper. If you have a thirst for knowledge, a passion for problem-solving, and the drive to deliver world-class customer service, this could be the role for you.

What You'll Do

• Provide technical advice to Gas Safe registered engineers and end users.
• Diagnose and explain technical issues with clarity, accuracy, and diplomacy.
• Deliver outstanding customer service over the phone in a fast‑paced environment.
• Work towards KPIs, ensuring performance and customer satisfaction.
• Embrace seasonal demand: winter is busy with back‑to‑back calls, while summer offers quieter periods for training and development.

What They're Looking For

• Strong technical aptitude and curiosity to understand how things wor...