Technical Ambassador – Coffee Vending Machines

JOB DESCRIPTION

Title: Technical Ambassador – Coffee Vending Machines (East Coast)

Purpose: As a Technical Ambassador for Coffee Vending Machines, you will play a pivotal role in ensuring client satisfaction and building strong relationships with new and existing customers in the Eastern territories. Your responsibilities will include providing high-level technical support, guiding technicians, and promoting product enhancements.

Duties and Responsibilities:

• Proactively follow up with clients post-sale to ensure satisfaction and address any concerns promptly.


• Provide high-level guidance and support to field technicians, assisting with complex equipment issues.


• Demonstrate equipment operation and advise customers on achieving optimal performance.


• Document procedures, mainta...