Technical Delivery Manager – CIAM (Customer Identity and Access Management)

Technical Delivery Manager – CIAM Job Description We are seeking an experienced Technical Delivery Manager specializing in Customer Identity and Access Management (CIAM) to lead a enterprise CIAM implementation engagement.

This is a senior, client-facing delivery role requiring someone who can own the full implementation lifecycle — from scoping and configuration through go-live and adoption — while serving as the primary technical point of contact throughout.

The ideal candidate brings deep IAM/CIAM platform experience and the ability to operate confidently across both technical and executive audiences.

Professional Responsibilities Own the end-to-end CIAM implementation lifecycle, including scoping, configuration, integration, UAT, and go-live Configure CIAM platform components including MFA, SSO, RBAC, JIT provisioning, and self-service identity portals Integrate identity platforms with enterprise systems including CRM, ERP, SaaS ap...