Opportunity Description
Enhance application support as a Technical Lead Analyst for Margin Applications with Citi. Drive critical risk management and ensure high application availability in this full-time role.
In this position, you will coordinate with global teams, including colleagues in America and Pune, to maintain 24x5 coverage for Margin trade and Monet platforms. Your developed communication and leadership skills will be essential as you manage team performance and workload while performing critical user support and conducting system checks.
Key Responsibilities:
• Provide user support for Margin and Monet platforms
• Conduct start-of-day checks and application monitoring
• Raise issues to technology and business teams
• Facilitate the deployment of application releases
• Collaborate on bug fixes and support tooling needs
Requirements:
• 6–10 years of experience in application support
• Strong problem-solving and strategi...
In this position, you will coordinate with global teams, including colleagues in America and Pune, to maintain 24x5 coverage for Margin trade and Monet platforms. Your developed communication and leadership skills will be essential as you manage team performance and workload while performing critical user support and conducting system checks.
Key Responsibilities:
• Provide user support for Margin and Monet platforms
• Conduct start-of-day checks and application monitoring
• Raise issues to technology and business teams
• Facilitate the deployment of application releases
• Collaborate on bug fixes and support tooling needs
Requirements:
• 6–10 years of experience in application support
• Strong problem-solving and strategi...
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