Technical Lead

We are looking for an experienced and passionate Technical Lead to join our clients growing team, in a brand-new role within their MSP business. This is an exciting opportunity for the right person to help shape the future of technical delivery, influence standards, mentor team members and become a trusted advisor to clients. As the Technical Lead, you will be the most senior technical individual and combine hands‑on technical leadership, people mentoring, leading projects and client engagement. You will be working with a fantastic team and be part of a successful business, who offer excellent support and training.

Responsibilities

• Provide technical leadership, senior escalation support and mentor team members
• Meet SLA targets, identify any patterns, issues and support the team to maintain service levels
• Conduct regular client visits and build strong client relationships
• Lead the technical delivery of client projects, collabor...