Technical Procedural Writer

Job Description

Job Summary


Independently designs, develops, and implements procedural documentation strategies that improve business operations across multiple units. Exercises advanced analysis, discretion, and independent judgment to make strategic decisions on documentation for complex, highly regulated processes. Leads multiple documentation projects with minimal supervision, conducts research and interviews with subject matter experts, and monitors process changes to ensure documentation remains accurate, compliant, and effective.


Responsibilities

Make strategic decisions related to content, user experience, quality, and training.

Serve as a subject matter expert for procedural writing and financial services processes.

Determine documentation structure, standards, and content to support organizational objectives and regulatory compliance.

<...