Technical Project Manager

We are seeking a delivery-focused Technical Project Manager to lead critical initiatives across the Corporate & Assisted Channels portfolio. This role is accountable for end-to-end execution of complex technology programs that directly impact customer experience, revenue assurance, regulatory compliance, and operational efficiency.

The successful candidate will drive initiatives from initiation through to production deployment, ensuring delivery on time, within budget, and to agreed quality standards.

Strategic Delivery Leadership

• Lead multiple concurrent technical initiatives across Corporate & Assisted Channels (Contact Centre, Case Management, Sales Platforms, Workforce Tools).
• Own full project lifecycle: business case validation, planning, execution, governance, and closure.
• Align delivery outcomes with broader transformation and operational objectives.