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Technical Services Analyst (1-Year Fixed-Term Contract)

Wenco International Mining Systems

Australia, Western Australia, Australia Full-time June 03, 2026
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Opportunity Description

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Wenco International Mining Systems (

Reporting to the Client Services Manager the Technical Services Analyst’s main responsibility is to provide remote and on-site Tier 1 support to clients. They will also be responsible for providing one-on-one and classroom training to clients.

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Key Deliverables and Responsibilities

In Office:

  • Provide timely phone, email and remote access support for existing customers
  • Maintain duplicate system environments of existing clients for testing and troubleshooting purposes
  • Record/document all client issues through to resolution using Wenco’s issue tracking system
  • Plan and practice for system implementation and upgrade projects
  • Review and contribute to product documentation
  • Perform Triage Desk ‘1st line support function’
  • 1 week per month working from home on remote support duties.

    • On Site:

  • Perform successful implementat...
    • Full-time Operations Specialties Managers

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    Opportunity Details

    Location Australia, Western Australia
    Country Australia
    Type Full-time
    Category Operations Specialties Managers
    Posted June 03, 2026
    Deadline July 13, 2026

    About Wenco International Mining Systems

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    Wenco International Mining Systems

    Australia, Australia

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